What do I have to consider when creating a ticket?

Always give as much information as possible!

You've found an error?

The following information is essential. For example, you can upload files to pastebin.com and share the link.

  1. Please attach the file “/logs/latest.log”.
  2. Please share a list of all installed plugins.
  3. Please describe exactly what happened before, during and after the error. What did you expect and what actually happened?
  4. If available, append the “errors.log” file from the plugin folder.


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